When your order is placed, you should receive two emails, one of which is your invoice with your order number.

You will also be taken to a “Thank You” page on the website which shows your order details.

If this doesn’t happen, please contact us at admin@clearwinner.live-website.com

Yes, we can! For orders of at least 30 units, we can work with you to modify and customize our product line to fit your needs. Just mention in your inquiry that you want to do a custom design.

Please keep in mind, however, that custom orders will take a minimum of 4 weeks to complete, so please plan accordingly.

For orders of 20 units or more, we can brand your ordered products however you’d like with our laser engraver. Here’s how it works:

1. Choose the product you’d like from our standard item catalog and send us your logo
2. We provide you a digital mockup of your custom-engraved product
3. You approve, and we ship within four weeks!

For standard unbranded items, there are no minimums.

For custom-branded items, the minimum order is 40 units in total.

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Each project is different, which is why we ask you to contact us first and provide a spec. From there, we’ll provide you with a customized quote tailored to your project’s exact needs.

To get in touch, you can either fill out the below form or email us at info@clearwinner.live-website.com

If you will be purchasing more than $10,000 worth of products from Fine Art America and need to make special payment arrangements, don’t hesitate to get in touch with us using the following form:

We are happy to work on the design for you, create free mockups, and do other such work before you commit to the purchase.

We do not, however, place your board on our production list until it is paid for in full.

If you are pressed for time, we would recommend paying for your board as soon as possible to reserve your place on the production list

We do offer expedited shipping which puts you in front of the line but there’s an additional charge of $25 for this service please contact us and we will help you process this order please click here

e keep our credit and debit payment system very simple.  We never see entire card numbers or security codes.  All that data is handled by an encrypted PCI-compliant processor.

We maintain current PCI compliance for our industry type and systems.

Our website is hosted on a third-party secure server using industry-standard encryption technology, similar to financial institutions.

We receive summary information about credit and debit transactions – card type, name, exp. Date and the last four digits of the card number but never the entire card number or security code.

When your order is placed, you should receive two emails, one of which is your invoice with your order number.

You will also be taken to a “Thank You” page on the website which shows your order details.

If this doesn’t happen, please contact us at admin@clearwinner.live-website.com

We cannot run orders with credit or debit cards by phone, mail, or email.

We maintain PCI compliance, but we are not authorized to do so.  If we start doing this, we will become liable for ALL losses should your card ever become compromised!   We can’t afford to take that risk so we accept these payments through our website only.

This happens occasionally, and we can’t always tell why.

Please check you have the billing address correct as registered with your card issuer.  If that doesn’t work, please consider using the PayPal option – you don’t need an account with them, just the card.  They seem to use a different verification method, and sometimes that does a better job.

If you still have trouble processing your order, please contact us immediately, click here

We recommend using a credit or debit card, or Paypal.

The payment is immediate and will place your board on our production list as soon as you approve the design.

Checks and Money Orders are fine, but boards are not added to production list until they have arrived and cleared.

We stopped all promos, codes, vouchers, discounts, and such at the end of May 2012.

We reduced our prices on all our boards instead as this seemed a much fairer and honest way to do business.

This way, when you buy a board from us, you needn’t worry you’ve missed a special deal if only you had surfed the web for another hour or two!

There is no place to enter a code on the website, and please consider all codes found on the web to be fake.

You must contact us within three days of receiving the package, and you will have to return the broken board we will pay for shipping once you receive the broken board we will send out a replacement

Unfortunately, once it leaves thy hands, we have no control of what happens to the package You, the customer, are responsible for lost and stolen boards.  At the time of ordering, you had the option of picking insurance for your shipment if you have picked insurance we can process the claim for you and return any money that we recover from the carrier

Each item is carefully wrapped with brown wax paper, then a double layer of bubble wrap, and finally, a sturdy cardboard box

The smallest items that will not get damaged during shipping are packed in USPS padded envelopes, some in USPS legal envelopes, and the rest in boxes.

Most boxes are USPS-provided priority mailboxes; we make some from heavy-duty corrugated cardboard.

We do not ship to PO boxes please give us a valid shipping address

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At this time we do not ship internationally what we recommend is we ship it to you, and then you can ship it to the destination that you desire we have had much trouble with international orders and at this point there is no carrier that we can trust with our product. Sorry if this causes any inconvenience.

When we ship your board, you will receive an email with your tracking number.

Copy and paste your tracking number into Google or another search engine to find the tracking information if the link in the email doesn’t work for you.

USPS Priority Mail offers a 2-4 day delivery across most of the US, but sometimes it can take a little longer.

Most boards are made to order and ship around 5 DAYS from design approval.

Each made-to-order product page offers the opportunity to have your board made sooner if you wish, as quickly as a week!

Once shipped, we have no control over how long the shipping carrier service takes to deliver your board.

Any order over $49 ships for free you can upgrade shipping at an additional charge to you all of our items ship ground USPS or UPS

We use the latest online shipping service, which includes USPS, UPS, FedEx, and other carriers.

Ground shipping is our standard method for shipping unless otherwise indicated and purchased by you

we do offer expedited service which is an additional cost please contact us for further information

If you will be purchasing more than $10,000 worth of products from Fine Art America and need to make special payment arrangements, don’t hesitate to get in touch with us using the following form:

Yes, we can! For orders of at least 30 units, we can work with you to modify and customize our product line to fit your needs. Just mention in your inquiry that you want to do a custom design.

Please keep in mind, however, that custom orders will take a minimum of 4 weeks to complete, so please plan accordingly.

For orders of 20 units or more, we can brand your ordered products however you’d like with our laser engraver. Here’s how it works:

1. Choose the product you’d like from our standard item catalog and send us your logo
2. We provide you a digital mockup of your custom-engraved product
3. You approve, and we ship within four weeks!

For standard unbranded items, there are no minimums.

For custom-branded items, the minimum order is 40 units in total.

r.

Each project is different, which is why we ask you to contact us first and provide a spec. From there, we’ll provide you with a customized quote tailored to your project’s exact needs.

To get in touch, you can either fill out the below form or email us at info@clearwinner.live-website.com