You will receive an email from us confirming your order; this is sent to you upon checkout. You’ll also receive an email once your order has shipped. By creating an account, you can check the status of your order at any time. You can also check your order history on the Order History page under My Account.

You are responsible for all additional charges added by the destination country or countries during transit. Please check with your respective Customs service before ordering. Customers from Canada can find more information by clicking here. We ship all goods as “merchandise” and will not describe the contents as a “gift” as this constitutes mail fraud.

o problem, you can submit your tax-exempt info by setting up an online account with us and adding that information. Once in your account, go to Account Settings and scroll down to Tax Exempt Status and click on “Request Tax Exemption”; you’ll then be asked to upload your tax exemption file and indicate your state. Or, if you prefer, just give us a call at 1-207-602-8870 and our Customer Experience team will be happy to help you get your account switched over to tax-exempt status.

Don’t you hate it when you lose an important bit of paperwork? No worries – just log in to your account and you can see your order history. You can also give us a call at 1-207-602-8870, or shoot us an email and we’ll send you a new copy right away.

We do offer Expedited RUSH ORDERS but it does come with limitations and a fee of $35.00.  Our production schedule is planned weeks in advance so the fee is barely covering the extra hours Grumpy Guy has to stay so you can get your item on time. What we recommend and we know it’s not as personal but with all the extra fees and shipping you could give them a very nice gift card If you do insist on placing the order there will be limitations to what is available in stock and ready to ship

You can get started by visiting our site’s online design tool . Once there, you can choose your sign type, customize your sign, and add it to your shopping cart. Then, you can immediately purchase through our easy-to-use self-checkout system. Don’t see the sign type or design template you’re looking for? Or maybe you just aren’t the “creative type?” No problem – contact us anytime and we will help you get the sign you need.

At this time, we accept Visa, Mastercard, Paypal, Google Pay, Affirm credit cards through our online checkout. We also accept payments via PayPal as well as personal checks. Sorry, no Bitcoin or other virtual currency at this time.

Due to our next-day production, it’s often impossible for changes to be made unless you immediately contact us after placing the order. If a change is necessary, contact us right away at 1-207-602-8870 we’ll help you make those changes as long as your call is placed within minutes of ordering. We cannot guarantee that changes can be made to any orders that have already been placed.

We reduced our prices on all our boards instead as this seemed a much fairer and honest way to do business. This way, when you buy a board from us, you needn’t worry you’ve missed a special deal if only you had surfed the web for another hour or two! There is no place to enter a code on the website, and please consider all codes found on the web to be fake.,  We do offer Corpratebulk orders and multiple volume discounts Click for more discount info

We keep our credit and debit payment system very simple. We never see entire card numbers or security codes. All that data is handled by an encrypted PCI compliant processor.nnWe maintain current PCI compliance for our industry type and systems.

Our website is hosted on a third-party secure server using industry-standard encryption technology, similar to that used by financial institutions.We receive summary information about credit and debit transactions – card type, name, exp. date and the last 4 digits of the card number but never the entire card number or security code.

Cancelling your order must be done within minutes of placing the order. Because we ship orders next day, all orders immediately go into our production process. Please contact us immediately after the order is placed if you wish to cancel your order. We cannot guarantee that your order can be cancelled. If you have an account with us, you can check the status of your order (“my account” > “my orders”) to see if you can cancel a particular order.

Yes, you will be charged sales tax based on the state which you are shipping to. Two things you can’t avoid: death and taxes. We can’t avoid ‘em either.

On the screen you would have noticed a thank you and you will also receive an email with your order number and estimated delievery.

We recommend using a credit or debit card, or Paypal The payment is immediate and places your board on our production list as soon as you approve the design . Checks and Money Orders are fine, but boards are not added to the production list until they have arrived and cleared.

• Do not set hot pots and pans on cutting boards
• Do not use bread knives on end-grain cutting boards. Bread knife = Saw
• Never put wooden cookware through the dishwasher
• Do not stab at the cutting surface with knives or forks
• Do not soak or submerge cutting boards in water
• Do not use scrubbing brushes or scouring pads to clean cutting boards
• Never use vegetable-based oils to condition your cutting board (Olive oil, Canola oil, Coconut oil, etc.)
  Over time these oils will go rancid and rot your cutting board and contaminate food

It depends on which one you order. If it’s one of our typical everyday cutting boards we have most in stock that we have made ahead of time. if it is one that is not in stock it could be up to two weeks. If you order one of Grumpy’s specialty boards the wait time during off-peak (meaning Christmas and mothers day) you are looking at a 3-week waiting time.

Regularly conditioning your cutting board is the key to increasing its longevity. When you first receive your new cutting board, it is recommended that you condition it once a week for the first month. This will help the wood acclimate to the humidity and climate of your home. After the first month, your board will typically only need to be treated once a month. However, if your board looks dry or is rough to the touch, it likely needs more conditioning. Do not be worried about over conditioning your cutting board you are only feeding it what it needs.

Its taken Grumpy years to formulate, what he believes is the ultimate cutting board conditioner. He has used all of the major brands and a few of the new popular ones that are out there. In his opinion, they all miss the mark. None of them add essential oils, vitamins, and minerals. Every carpenter who is worth his weight in salt will tell you wood is a living breathing thing. If it’s living and breathing why are none of the conditioners feeding the wood? That is what he set out to do and he has accomplished that. It’s the reason he can offer a one-year warranty if you use Grumpy’s Love Butter.

Chances are your board needs to be conditioned again. Grumpy’s Love Butter Board Conditioner is made from a blend of food-safe Mineral Oil and high-grade local Maine beeswax. Simply apply a small amount of paste to all surfaces of your cutting board with a soft cloth and leave it to sit for 5 minutes. This gives the mineral oil time to penetrate into the wood fibers and restore your board. Using the same soft cloth, buff the beeswax into all surfaces to give your board a moisture-resistant coating. If Grumpy’s Love ButterBoard conditioner is not available, use a soft cloth and apply pure heavy mineral oil to all surfaces of your cutting board and leave it to sit until it is dry. Just remember we can not honor the One Year Warranty if Grumpy’s Love Butter is not used.

Thanks to the naturally occurring anti-bacterial properties of an end grain board, cleaning is a simple task. Using a lukewarm, damp, soapy cloth wipe all surfaces of your board clean.  It is crucial that all sides of the cutting board get the same treatment whether they have been used or not! This helps keep the moisture level constant throughout your cutting board and reduces the risk of it cupping or warping. Rinse the cloth clean and give your board another wipe using the clean cloth to remove any leftover soap residue. Dry your cutting board with a dish towel or stand it on edge on your countertop and lean it against the wall to air dry. By standing the board up to dry you allow air to flow evenly over both sides of your board, this further ensures an even moisture content throughout the piece

Using an end grain cutting board helps to keep a razor-sharp edge on your knife as the knife edge will actually slice between the wood fibers, creating a sort of cushion for the edge of your blade. Thanks to the density and arrangement of the hardwood fibers, the surface of the board will squeeze itself back together as the knife is withdrawn. This helps give end grain cutting boards a naturally occurring antibacterial quality. Any bacteria or foreign material that may have made its way into the cutting surface during use gets pushed back out as the board surface self-restores, making cleaning the board much easier. This also has the huge benefit of helping to maintain the smooth and sanitary cutting surface as the knife edge will only leave the faintest mark. The combination of all of these benefits makes end grain cutting boards a far more durable and superior choice when it comes to kitchen cutting surfaces. With a little care and maintenance, these end grain cutting boards have the potential to last for generations.  

“End grain” refers to the orientation of the wood fibers in the cutting board. Wooden cutting boards can have the wood fibers oriented in 1 of 2 directions. The fibers can either run along the length or width of the cutting board (known as “face” or “edge” grain), or they can be arranged so that the fibers run vertically through the thickness of the cutting board, known as end grain.

Please contact us within 7 days of delivery. We will replace boards broken in transit.

Usually, we wrap the boards in white paper and add bubble wrap.nnSmaller boards are packed in USPS padded envelopes, some in USPS legal envelopes, and the rest in boxes.nnMost boxes are USPS provided Priority Mail boxes, and some we make ourselves from heavy-duty corrugated cardboard.

When you placed your order you recieved a Thank You email, the email had an estimated delievery date and we will notify you if we are falling behind.
When we ship your board you will receive an email with your tracking number.

Copy and paste your tracking number into Google or another search engine to find the tracking information if the link in the email doesn't work for you.

USPS Priority Mail offers a 2-4 day delivery across most of the US, but sometimes it can take a little longer.

We find that shipments to Canada usually take around two to three weeks.ara

UPS Ground Shipping in the USA is free, for most of our PRODUCTS. Coffee tables and Resin tables are definitely not free. You can speed up the shipping if you want your item faster, you only pay the difference. Orders shipping to Canada will have shipping charges added at Checkout. At this time we only officially ship to Canada but if you send us a message we can see if the shipping rates might work for both of us