• Do not set hot pots and pans on cutting boards
• Do not use bread knives on end-grain cutting boards. Bread knife = Saw
• Never put wooden cookware through the dishwasher
• Do not stab at the cutting surface with knives or forks
• Do not soak or submerge cutting boards in water
• Do not use scrubbing brushes or scouring pads to clean cutting boards
• Never use vegetable-based oils to condition your cutting board (Olive oil, Canola oil, Coconut oil, etc.)
  Over time these oils will go rancid and rot your cutting board and contaminate food

It depends on which one you order. If it’s one of our typical everyday cutting boards we have most in stock that we have made ahead of time. if it is one that is not in stock it could be up to two weeks. If you order one of Grumpy’s specialty boards the wait time during off-peak (meaning Christmas and mothers day) you are looking at a 3-week waiting time.

Regularly conditioning your cutting board is the key to increasing its longevity. When you first receive your new cutting board, it is recommended that you condition it once a week for the first month. This will help the wood acclimate to the humidity and climate of your home. After the first month, your board will typically only need to be treated once a month. However, if your board looks dry or is rough to the touch, it likely needs more conditioning. Do not be worried about over conditioning your cutting board you are only feeding it what it needs.

Its taken Grumpy years to formulate, what he believes is the ultimate cutting board conditioner. He has used all of the major brands and a few of the new popular ones that are out there. In his opinion, they all miss the mark. None of them add essential oils, vitamins, and minerals. Every carpenter who is worth his weight in salt will tell you wood is a living breathing thing. If it’s living and breathing why are none of the conditioners feeding the wood? That is what he set out to do and he has accomplished that. It’s the reason he can offer a one-year warranty if you use Grumpy’s Love Butter.

Chances are your board needs to be conditioned again. Grumpy’s Love Butter Board Conditioner is made from a blend of food-safe Mineral Oil and high-grade local Maine beeswax. Simply apply a small amount of paste to all surfaces of your cutting board with a soft cloth and leave it to sit for 5 minutes. This gives the mineral oil time to penetrate into the wood fibers and restore your board. Using the same soft cloth, buff the beeswax into all surfaces to give your board a moisture-resistant coating. If Grumpy’s Love ButterBoard conditioner is not available, use a soft cloth and apply pure heavy mineral oil to all surfaces of your cutting board and leave it to sit until it is dry. Just remember we can not honor the One Year Warranty if Grumpy’s Love Butter is not used.

Thanks to the naturally occurring anti-bacterial properties of an end grain board, cleaning is a simple task. Using a lukewarm, damp, soapy cloth wipe all surfaces of your board clean.  It is crucial that all sides of the cutting board get the same treatment whether they have been used or not! This helps keep the moisture level constant throughout your cutting board and reduces the risk of it cupping or warping. Rinse the cloth clean and give your board another wipe using the clean cloth to remove any leftover soap residue. Dry your cutting board with a dish towel or stand it on edge on your countertop and lean it against the wall to air dry. By standing the board up to dry you allow air to flow evenly over both sides of your board, this further ensures an even moisture content throughout the piece

Using an end grain cutting board helps to keep a razor-sharp edge on your knife as the knife edge will actually slice between the wood fibers, creating a sort of cushion for the edge of your blade. Thanks to the density and arrangement of the hardwood fibers, the surface of the board will squeeze itself back together as the knife is withdrawn. This helps give end grain cutting boards a naturally occurring antibacterial quality. Any bacteria or foreign material that may have made its way into the cutting surface during use gets pushed back out as the board surface self-restores, making cleaning the board much easier. This also has the huge benefit of helping to maintain the smooth and sanitary cutting surface as the knife edge will only leave the faintest mark. The combination of all of these benefits makes end grain cutting boards a far more durable and superior choice when it comes to kitchen cutting surfaces. With a little care and maintenance, these end grain cutting boards have the potential to last for generations.  

“End grain” refers to the orientation of the wood fibers in the cutting board. Wooden cutting boards can have the wood fibers oriented in 1 of 2 directions. The fibers can either run along the length or width of the cutting board (known as “face” or “edge” grain), or they can be arranged so that the fibers run vertically through the thickness of the cutting board, known as end grain.

When we first started, we primarily used reclaimed wood from around Dayton, Me. We would source it from old homes, reuse establishments, and even pallets. As we grew our operations and scaled, we shifted towards dimensional lumber due to its consistency at scale. We will in the future (if not already live) will have a full reclaimed section of the website where we use fully reclaimed materials to build our products. We believe now more than ever our natural resources are being depleited at a staggering rate and our granfchidren will be left with nothing so we are doing our part even though its small, we feel good about our efforts.

Yes, we guarantee that you’ll get the best deal possible by choosing us. If you find a lower price on an identical product and production timeline we offer, just contact us with the lower price before you purchase and we’ll match that price. It’s that simple! (Please note that the product must be the same size, be made from the same material, and use the same options.)

Sometimes you only need one sign, and sometimes you need more. Either way, Signs.com has you covered. We never enforce any minimum orders, and customers receive price breaks when ordering higher quantities (note that quantity discounts only apply to orders of the exact same size, material, options, and design). We also offer military discounts – please contact customer service for more information. In addition, by signing up for our email or text lists, you gain access to our sales and promotions; we periodically send out discounts up to 20% for our subscribers.

If you dream it, we can make it email us on support@heirloomgraphics.com or send as a message on our live-chat with what you have in mind, a sketch, sizing, colors, etc and we’ll help bring it to life.

Yes – simply enter that name in the billing address information, and make sure all that information matches

Absolutely. We’re very serious about protecting your private information. Signs.com is enrolled in Trustwave’s Trusted Commerce program to validate compliance with the Payment Card Industry Data Security Standard (PCI DSS) mandated by all the major credit card associations, as well as secured by a GoDaddy Web Server Certificate.

When we first started, we primarily used reclaimed wood from around Dayton, Me. We would source it from old homes, reuse establishments, and even pallets. As we grew our operations and scaled, we shifted towards dimensional lumber due to its consistency at scale. We will in the future (if not already live) will have a full reclaimed section of the website where we use fully reclaimed materials to build our products. We believe now more than ever our natural resources are being depleited at a staggering rate and our granfchidren will be left with nothing so we are doing our part even though its small, we feel good about our efforts.

Please contact us within 7 days of delivery. We will replace boards broken in transit.

Usually, we wrap the boards in white paper and add bubble wrap.nnSmaller boards are packed in USPS padded envelopes, some in USPS legal envelopes, and the rest in boxes.nnMost boxes are USPS provided Priority Mail boxes, and some we make ourselves from heavy-duty corrugated cardboard.

When you placed your order you recieved a Thank You email, the email had an estimated delievery date and we will notify you if we are falling behind.
When we ship your board you will receive an email with your tracking number.

Copy and paste your tracking number into Google or another search engine to find the tracking information if the link in the email doesn't work for you.

USPS Priority Mail offers a 2-4 day delivery across most of the US, but sometimes it can take a little longer.

We find that shipments to Canada usually take around two to three weeks.ara

UPS Ground Shipping in the USA is free, for most of our PRODUCTS. Coffee tables and Resin tables are definitely not free. You can speed up the shipping if you want your item faster, you only pay the difference. Orders shipping to Canada will have shipping charges added at Checkout. At this time we only officially ship to Canada but if you send us a message we can see if the shipping rates might work for both of us